Get your broken website back online fast with Abu Dhabi’s most responsive technical team. Whether your site crashed during peak hours, got hacked overnight, or is running painfully slow, we’re here 24/7 to fix it.
Our expert technicians respond to critical emergencies within 30 minutes and resolve most issues within 2-4 hours—so you can get back to business.
Every minute your website stays broken costs you money, customers, and credibility. If you’re experiencing any of these urgent problems, don’t wait—contact us immediately for same-day resolution.
We don’t just fix what’s broken—we prevent future problems and keep your digital presence running smoothly. Our comprehensive services cover every aspect of website health, from emergency rescues to proactive maintenance.
When your website is in crisis mode, every second counts. Our emergency team is standing by around the clock to diagnose and resolve critical issues that threaten your business.
Server crashes happen at the worst possible times. Database connections fail. WordPress shows the dreaded white screen of death. 404 errors multiply across your site.
Whatever knocked your website offline, we’ll get it back up and running—fast. Our team has seen every type of outage scenario and knows exactly how to restore your site with minimal data loss.
Discovered malware on your site? Seeing spam injections in your content? Google blacklisted your business website?
We specialize in rapid security response. Our technicians will remove malicious code, patch vulnerabilities, eliminate backdoors, and submit reconsideration requests to Google. We’ll also implement stronger security measures to prevent reinfection.
Payment gateways suddenly stop working. Booking calendars show errors. Shopping carts won’t complete checkout.
Login systems reject valid credentials. API integrations break without warning. These aren’t minor inconveniences—they’re revenue killers. We prioritize these fixes because we understand the direct impact on your bottom line.
Lost important content after a bad update? Database corrupted? Files accidentally deleted? If you have backups, we’ll restore them.
If you don’t, we’ll attempt recovery using every tool and technique available. Then we’ll implement proper backup systems so this never happens again.
Critical emergencies: 30 minutes to 2 hours
Urgent issues: 2 to 4 hours
Standard fixes: Within 24 hours
Non-urgent improvements: 48 hours
Prevention beats emergency repairs every time. Our maintenance plans keep your website secure, fast, and functional—so you never have to experience the panic of a crashed site or hacked platform.
We stay on top of WordPress core updates, plugin updates, and theme updates. Every update is tested in a staging environment before going live on your site.
Security patches are applied immediately when vulnerabilities are discovered. We run daily malware scans and maintain advanced firewalls to block attack attempts before they reach your site.
Your website speed directly impacts your revenue. We continuously optimize database performance, compress images without losing quality, configure advanced caching, and clean up unnecessary code.
Regular performance audits identify bottlenecks before they slow down your site.
Daily automated backups (or hourly for high-traffic sites) ensure you’re never more than 24 hours away from a complete restore.
We store backups offsite in secure locations and test them monthly to verify they actually work when needed. One-click restoration means minimal downtime if something goes wrong.
Our systems monitor your website’s uptime, performance, and security around the clock. If something goes wrong at 3 AM, we know about it before your first customer encounters the problem.
Monthly reports show exactly how your site is performing.
Need to update text on your homepage? Add new products? Change contact information? Post a blog article? Upload images to your gallery?
We handle these routine content updates within your plan’s monthly hours, so you don’t have to wrestle with your CMS.
Direct access to our technical team via email, phone, and WhatsApp. No automated responses or offshore call centers.
When you have questions or issues, you get answers from real experts who know your website inside and out.
Our maintenance and repair expertise spans every industry and business model across the UAE capital. Whether you run a local cafe in Al Mushrif or manage an e-commerce empire from Al Reem Island, we’ve fixed and maintained sites just like yours.
E-commerce stores running on WooCommerce, Shopify, and Magento | Restaurants and cafes with online menus and ordering systems | Medical clinics and dental practices with appointment booking | Hair salons, spas, and beauty centers with scheduling platforms | Real estate agencies showcasing properties | Legal firms, accounting practices, and consultancies | Construction and contracting companies with project portfolios | Tutoring centers and education providers | Pet services and veterinary clinics | Fitness studios and wellness centers | Event planning and photography businesses | Home service providers
All Platforms Supported: WordPress, WooCommerce, Shopify, Webflow, Wix, Squarespace, custom PHP/Laravel, Magento, and more. If it’s a website, we can fix it and maintain it.
We believe every Abu Dhabi business deserves reliable website support—regardless of budget. That's why we offer solutions ranging from pay-per-fix emergency services to comprehensive enterprise maintenance.
Starting at AED 499 per issue
No monthly commitment. Pay only when you need emergency repairs. Perfect for stable websites that occasionally need professional help.
Includes: Full diagnosis, repair implementation, thorough testing, and basic documentation
Response Time: 24-48 hours (emergency rush available for critical issues)
Weekly automated backups with secure storage
Monthly software updates (WordPress, plugins, themes)
Continuous security monitoring
2 hours of content updates or minor fixes per month
Uptime monitoring with instant alerts
Monthly website health report
Email support with 24-hour response time
Daily backups stored in multiple secure locations
Weekly software and security updates
Advanced SEO
Advanced security monitoring with firewall protection
5 hours of updates, fixes, and improvements monthly
Performance optimization and speed tuning
Malware scanning and removal if needed
Priority email and phone support (4-hour response time)
Detailed monthly analytics and performance reports
All content updates included
Emergency support with same-day response
Hourly backups with multiple redundant locations
Real-time software monitoring and updates
24/7 advanced security monitoring and threat response
10 hours of updates, fixes, and development monthly
Advanced performance optimization with monthly audits
Monthly speed and SEO analysis
A/B testing support for conversions
Dedicated account manager who knows your business
Priority WhatsApp and phone support (1-hour response)
Quarterly strategy consultations
SEO monitoring and recommendations
Conversion optimization suggestions
Everything from Business Plan, plus:
Unlimited support hours
Multi-site management capabilities
Custom SLA agreements tailored to your needs
On-site visits for Abu Dhabi-based clients
White-label maintenance (for agencies)
Dedicated development retainer
24/7 emergency hotline with guaranteed response
Advanced reporting and business intelligence
For ongoing support and detailed service plans, visit our main website maintenance page. You’ll find complete information on how we keep Abu Dhabi websites running smoothly with updates, monitoring, and optimization.
Comprehensive performance audit, image optimization, database cleanup, code optimization, and CDN setup. Most clients see 50-70% speed improvements.
Full security audit, advanced firewall setup, login protection, file permission fixes, security plugin configuration, and vulnerability patching.
Technical SEO analysis, broken link repairs, schema markup implementation, meta tag optimization, and sitemap configuration.
Mobile responsiveness fixes, touch functionality improvements, mobile speed optimization, and mobile UX enhancements.
Platform migration assistance, complete content transfer, URL structure preservation, and proper redirect setup.
Need a fresh new design after fixing your site? Explore our website design services for contracting companies in Abu Dhabi — ideal for construction and engineering firms looking to upgrade their digital presence.
Call our emergency line, send a WhatsApp message, or email us with your crisis. We respond to critical issues within 30 minutes—even at 2 AM or during holidays. You'll immediately connect with a real technician who can help.
Our team quickly evaluates the situation, identifies the root cause, and provides a transparent timeline and cost estimate. No hidden fees or surprise charges—you'll know exactly what to expect before we begin.
Once you approve, our technicians immediately start resolving the problem. We keep you updated throughout the process. Most emergency situations are completely resolved within 2-4 hours, though complex issues may take longer.
Before declaring victory, we test everything across multiple devices, browsers, and scenarios. We verify that the fix works perfectly for all your visitors—not just temporarily.
We provide specific recommendations to prevent this problem from happening again. Many emergency clients choose to enroll in our maintenance plans after experiencing how quickly issues can escalate.
We start with a comprehensive audit of your entire website, documenting everything from hosting configuration to plugin versions.
We set up our backup systems, establish security baselines, secure all access credentials, and establish clear communication channels with your team.
Week 1: Security updates and comprehensive malware scans
Week 2: Performance monitoring and speed optimization
Week 3: Content updates and requested improvements
Week 4: Detailed reporting and strategy consultation
Behind the scenes, our systems constantly monitor your uptime, watch for security threats, track performance metrics, and log any errors.
If something goes wrong at any hour, we’re alerted immediately.
A popular family restaurant in Khalifa City watched in horror as their website crashed on a busy Friday evening. Online orders stopped completely, and frantic customers called asking why they couldn’t place orders. With dinner rush approaching, they faced losing thousands of dirhams per hour.
They contacted us at 7:15 PM. By 7:35 PM, our technician had identified the problem—their hosting server couldn’t handle the traffic spike. By 9:00 PM, we had migrated them to better hosting with proper caching, and orders were flowing again. The owners slept well that night after enrolling in our Professional Maintenance Plan.
Results: Zero downtime since then, 70% faster page loading, handled Ramadan traffic without issues
An online retailer woke up Monday morning to discover their website displaying Google’s dreaded red security warning: “Deceptive site ahead.” Sales had dropped to zero overnight. Panicked, they searched for immediate help.
Within two hours of their emergency call, we had identified the malware injection points, cleaned all infected files, patched the security vulnerability, and submitted a reconsideration request to Google. The blacklist warning was removed within 48 hours, and sales recovered immediately.
Results: Site remained secure with ongoing monitoring, no further security incidents in 18 months of maintenance
A polyclinic in Tourist Club Area attempted a routine WordPress update on their own. Something went wrong—the site displayed a white screen. No homepage, no appointment booking, no contact information visible. Patients trying to book appointments saw nothing but errors.
They reached us at 11 AM on Tuesday. By 2 PM, we had restored from backup, identified the plugin conflict causing the issue, safely completed the updates using proper testing procedures, and the site was fully functional again. They immediately signed up for our Basic Maintenance Plan to avoid future DIY disasters.
Results: Worry-free updates ever since, site performance improved 40%, enrolled in maintenance for 2+ years
In the website maintenance business, speed isn’t just a feature—it’s everything. When your site crashes during peak shopping hours or gets hacked before a major product launch, waiting days for help isn’t acceptable.
Our 30-minute emergency response time and same-day fix capability have saved countless businesses from devastating revenue losses.
We’re not a faceless overseas operation. Our team lives and works right here in Abu Dhabi. We understand UAE business culture, local compliance requirements, and the unique challenges of serving customers across the Emirates.
We’re in your timezone, speak your language (Arabic and English), and can meet in person when needed.
With over 500 websites fixed and 200+ currently under our maintenance care, we’ve encountered virtually every problem that can affect a website.
WordPress conflicts, Shopify app issues, custom PHP bugs, database corruption, hosting migrations—we’ve solved them all multiple times. Our team includes specialists in security, performance optimization, e-commerce, and custom development.
We provide detailed estimates before starting any paid work.
Our maintenance plans include everything described—no sneaky extra charges for “premium support” or “after-hours assistance.” If we say something is included, it’s truly included.
Our maintenance clients experience 99.9% uptime, with most seeing significant improvements in site speed (average 60% faster), security (zero successful hacks among maintained sites in the past year), and SEO performance.
Monthly reports show exactly how your website is performing and improving.
We’re experts in local payment gateways like Network International, Telr, and PayTabs. We understand .ae domain registration requirements. We’re familiar with local hosting providers and can optimize for UAE internet infrastructure.
We know how to integrate with local delivery services and comply with UAE e-commerce regulations.
The white screen of death that appears suddenly. “Error establishing database connection” messages. Plugin conflicts after updates.
Theme compatibility issues. Failed WordPress migrations. Memory limit exceeded errors. Upload size restrictions preventing media additions. Broken permalink structures ruining SEO.
Pages loading slower than 5 seconds. High bounce rates because visitors won’t wait. Frequent server timeouts.
Database queries taking too long. Oversized images crushing performance. Unoptimized JavaScript and CSS. Inefficient caching configurations.
Brute force login attacks. SQL injection attempts. Cross-site scripting vulnerabilities. Weak password enforcement.
Missing two-factor authentication. Expired SSL certificates. Incorrect file permissions. Outdated software with known security holes.
Completely broken layouts on smartphones. Navigation menus that don’t work on touch screens. Forms that can’t be filled out on mobile.
Images extending beyond screen boundaries. Text too small to read. Buttons too tiny to tap accurately.
Hundreds of broken internal links. Missing meta descriptions on key pages. Duplicate content problems. XML sitemap errors.
Improperly configured robots.txt. Missing schema markup. Poor Core Web Vitals scores affecting rankings.
Payment gateways suddenly rejecting transactions. Email marketing platforms not syncing. CRM systems losing connection.
Google Analytics not tracking properly. Social media feeds not displaying. Google Maps showing incorrectly. Live chat widgets conflicting with site code.
Frequently Asked Questions
For critical issues like total site downtime or security breaches, we respond within 30 minutes to 2 hours. Most problems are completely resolved in 2-4 hours. Complex issues requiring custom development might take longer, but we provide clear timelines upfront and keep you informed throughout.
Yes, genuinely 24/7 for emergencies. Our technical team rotates coverage to ensure someone knowledgeable is always available—including Friday nights, Eid holidays, and New Year’s Eve. Standard maintenance requests during business hours get faster response times, but emergencies are handled immediately regardless of when they occur.
It’s rare, but we’re honest when we encounter something beyond our capabilities. In those situations, you don’t pay, and we’ll help you find specialists who can help or recommend migration to a better platform. Your success matters more than our ego.
Absolutely. Most websites we maintain were built by someone else. We start with a thorough audit to understand how everything works, document the setup, and then maintain it like it’s our own. We’ve successfully taken over maintenance from freelancers, agencies, and even developers who disappeared.
No. All our maintenance plans are month-to-month. Cancel anytime with 30 days notice. We keep clients through excellent service, not contractual obligations. That said, most clients stay with us for years because preventive maintenance beats emergency repairs.
Anything non-technical: updating text on pages, replacing images, adding new products to your store, posting blog articles, changing contact information, updating menus, adding team member profiles, modifying service descriptions. Basically, content you could theoretically update yourself if you had time and CMS knowledge.
Automated backups run daily or hourly (depending on your plan) and include your entire website—files, database, everything. Backups are stored offsite in secure cloud storage, completely separate from your hosting. We test backups monthly by attempting restores. If disaster strikes, we can restore your site with just a few clicks.
Yes! Maintenance plans include recommendations for improvements. Many enhancements can be completed within your monthly hours. Larger development projects can be quoted separately or handled as part of Enterprise plans with unlimited hours.
We’ll notify you when approaching your limit. Additional work is billed at AED 200-300 per hour depending on urgency and complexity. Alternatively, you can upgrade to a plan with more included hours if you consistently need more support.
Abu Dhabi is our home base, but we maintain websites for clients across the entire UAE and even internationally. Remote maintenance works anywhere, though Abu Dhabi clients get the option of in-person meetings when needed.
Critical emergencies get 30-minute first response. Urgent issues within 2 hours. Standard maintenance requests within 4 hours during business hours. Maintenance plan clients always receive priority.
All repairs follow industry best practices. Thorough testing happens before we consider anything "fixed." Complete documentation of all work performed. If we take the job, we finish it properly.
Not satisfied with our work? We'll make it right or provide a full refund. Every repair includes a 30-day warranty. If the same problem resurfaces within 30 days, we fix it at no additional charge.
All maintenance work happens in secure, tested environments. Full backups before making any changes. Your credentials are handled with enterprise-level security. Confidentiality agreements available upon request.
Every minute your website has problems is a minute you’re losing customers, revenue, and reputation in Abu Dhabi’s competitive market. Whether you need emergency help right now or want to prevent problems before they start, our team is ready.
